Reference

99sl Terms & Conditions for Your Account

Our 99sl Terms & Conditions explain how you open, use and maintain an account, including wallet checks through DANA, OVO, GoPay and QRIS.

Account accessWallet checksLocal law
99sl 99sl Terms & Conditions for Your Account
TERMS HELP PATH

Get Help With Account Rules

A clear support route helps when a clause affects your account or wallet status. From Jakarta or elsewhere in Indonesia, open the account help path beside the cashier area and send the…

Account access If phone verification or a sign-in step stalls, send your registered number through the account help route. We will point you to the relevant Terms & Conditions clause before discussing an access change.
Wallet status For DANA, OVO, GoPay or QRIS questions, include the payment receipt and status shown in your cashier record. This lets us check the wallet condition described in our Terms & Conditions.
Policy request To ask about a wording change, account closure or a copy of your records, use the same support path and describe the request clearly. We will confirm the next step under these Terms & Conditions.
ACCOUNT RECORDS

How We Apply These Account Terms

Our handling of account records follows the commitments set out in these Terms & Conditions. We use practical checks rather than vague promises: phone verification before account access, payment references for wallet…

Account details

Enter accurate personal and contact details during registration. If your phone number changes, contact us through the account help path so we can assess a correction under the Terms & Conditions.

Security checks

Phone verification may be required before access is restored or an account change is processed. Keep your sign-in details private and contact support if an unfamiliar device appears.

Payment records

We may retain DANA, OVO, GoPay, QRIS, bank transfer or virtual account references needed to reconcile a transaction and apply the wallet clauses in these Terms & Conditions.

Cookies

Cookies and similar device storage can support sign-in continuity and account security. Your browser settings control some cookie behaviour, while required functions may need selected storage enabled.

Record retention

Account and transaction records are kept for the period needed to operate the account, resolve disputes and meet applicable legal duties. Ask support which record category your request concerns.

Change requests

You can request correction, clarification or account closure through the policy contact route. Include your registered phone number and the exact clause or record you want us to examine.

Answers About 99sl Terms & Conditions

These Terms & Conditions questions focus on the account decisions you are most likely to make before registration or wallet use. Each answer points you toward the relevant account step, payment record or contact route without replacing the full wording on this page.

You can read the current Terms & Conditions on this page before opening an account. Check the displayed revision date, especially when you return to use DANA, OVO, GoPay, QRIS or bank transfer.

Yes. Review them before registration because they explain phone verification, accurate account details, wallet ownership and access conditions. Account access or eligibility depends on local law and your location.

Use the account help path and provide your registered phone number plus the error shown. We may ask for another account detail before applying the access steps described in the Terms & Conditions.

Our Terms & Conditions require a payment route you are authorised to use. If wallet ownership is unclear, funding may be paused while we check the receipt, account details and transaction reference.

Send a correction request through the policy contact route with your registered phone number and the record involved. We will explain what can be changed and which Terms & Conditions clause applies.

We retain records for the period needed to operate the account, resolve disputes and meet applicable legal duties. Ask support about the specific category, such as a QRIS receipt or sign-in record.

We may update the wording when operations or applicable rules change. The revised text and date appear on this page, and continued account use after publication means you accept the updated Terms & Conditions.