How We Handle Wallet Data
We collect the account details you provide, including your phone number, login credentials and verification records, to create access and protect your account. When you choose DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, we receive transaction references and status details needed to match
-
1
a wallet action with your account; we do not need your wallet password. Device details, browser settings and login times help us detect unusual access, including repeated attempts from a new phone. We use service providers only for the functions they perform for us, keep records
-
2
for operational or legal needs, and apply this policy where local law permits. If eligibility or access rules differ in Indonesia, access depends on local law. You can ask us about a specific record through the support path connected to your account.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.